EXTEND THE LIFE OF OUR UNIT
Regularly servicing your air conditioning unit keeps it running at optimum efficiency, saving you money. It also extends the life of your unit, up to double the lifetime operation of the unit. As well as offering air conditioning installation, Wattle Grove Air offer an expert maintenance and repair service. No job is too big or too small.
Having your unit serviced regularly also reduces the chance of unexpected and inconvenient break downs. We’ll provide you with a full report of all works undertaken, including a detailed cost report. We’ll also recommend any further work required.
HIGHLY TRAINED PROFESSIONALS
Wattle Grove Air take pride in offering you the best customer service available. Our staff are all highly trained and fully accredited, giving you the best service possible.
For service and maintenance of domestic units, all work is carried out following the codes of the WHS, with full consideration for your staff and customers. We co-ordinate with you to arrange a suitable time for work to be completed, and leave any work areas neat and tidy.
AVAILABLE WHEN YOU NEED US
We know how important refrigeration systems can be to your business, and that an unexpected breakdown can cause large interruptions to your business. We guarantee prompt service, and can fix most problems on the initial call out. Our technicians are all highly trained, and their vehicles come equipped with everything needed to cater to most urgent repairs.
GIVING YOU PIECE OF MIND
As well as a breakdown service, Wattle Grove Air offers a 12 month preventative maintenance schedule. We’ll keep track of everything, you don’t need to remember a thing. Wattle Grove Air will keep track of your agreed maintenance schedule, and contact you to arrange a convenient time when a service is due. We’ll provide you with a detailed works report and costs breakdown, allowing you to track your equipment running costs easily.
Our team of qualified and professional team members are managed by owner Dean Russell directly, ensuring that the job is done right the first time, every time.
BEFORE YOUR SERVICE
We recommend to always test run your air-conditioning system a few weeks before the start of summer and winter to make sure it is running well and either cooling or heating effectively.
To keep your air-conditioning system running at its most optimum efficiency and capacity, it is essential to clean the filter every 2-3 months. It is recommended to have a preventative maintenance service carried out every 12 months to check and inspect all functions and components of the system.
Air conditioners filters accumulate a lot of dust and grime depending on how often it is used and the environment the system is running in. This constant build up causes the airflow to be reduced, and consequently a loss of filtration and efficiency.
If the filter light is continuously flashing on the system, press the on/off button once. This should reset it for another 200 hours of running time. The filter light only appears after a certain number of hours being in use, or if the filter needs to be cleaned.
In most homes, the filters used are generally the washable type and should be cleaned by gently washing with water. If water itself is not enough to clean the filter grime build up, a mild detergent can be used along with water.
On a hot day, always turn the system on early in the morning to reduce external heat that may cause the system to take some time to cool down the desired area. Keep all outdoor windows and doors closed. Only operate zones that are required and gradually switch other zones on if necessary. The most efficient temperature for cooling is 23 degrees Celsius with the fan set on CONT.
On a cold day, keep all outside doors and windows closed and operate the system using a time function to allow the area the warm up. On a very cold day, the air-conditioning system may take an hour or two to warm up the area. This is due to the system going into the DEFROST mode. Make sure that the fan mode is only set to AUTO, this will eliminate cold drafts on the OFF cycle. The most efficient temperature for heating is 21 degrees Celsius.
Go through this checklist for troubleshooting before booking in a service or repair call out.
- Have you cleaned the filter?
- Are there any objects obstructing the outdoor condensing unit?
- Is the controller set to the correct settings?
- Has the circuit break been tripped?
- Have you reset the air-conditioner?
- When is the last time the system was serviced?
- Have the batteries been changed in the remote?